State Farm® Insurance Agent Jay Jarvis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Louise Oliver
February 5, 2026
"Hillary was outstanding in all regards. Politely followed up and secured my business with thorough, informative communications and timely calls. She relieved a lot of pressure I was feeling regarding changing from Farm Bureau. 5 star service! 😊"
"Thank you for the wonderful review! It means so much to our Germantown team to know we’re helping neighbors feel protected and cared for. – Jay Jarvis - State Farm Insurance Agent"
Paola Gonzalez
February 5, 2026
"Excelente servicio"
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. – Jay Jarvis - State Farm Insurance Agent"
Tavarras Rhodes
January 26, 2026
"Very pleasant and patient. Explained it all."
"Thank you for the wonderful review! It means so much to our Germantown team to know we’re helping neighbors feel protected and cared for. – Jay Jarvis - State Farm Insurance Agent"
C Ingram
January 22, 2026
"Jay was simply amazing, he was extremely personable. He took time to explain both of my new policies in detail. Simply put he exceeded my expectations."
"Cherita, it was a pleasure working with you and I look forward to being the agent that you can rely on for many years to come."
John Wilkes
January 21, 2026
"So glad I made this call! Was done in 10min an crazy savings."
Javier
January 21, 2026
"Muchas gracias al Equipo de Jay. Habéis hecho un gran trabajo ajustando las polizas a nuestras necesidades. Quisiera agradecer la paciencia y el buen trato de Hillary, pues al poder entendernos en español e inglés, todas las dudas y preguntas quedaron fácilmente resueltas. Thank you so much for your excellence!"
Prasad Tippa
January 19, 2026
"Hillary was great to work on my auto and home policies. She is very well informed and promptly answered all my questions via SMS, which made it is super convenient to me. I highly recommend this agency for your insurance needs."
"Prasad, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
natalie boyd
January 16, 2026
"Had great patience with helping me and very informative on every questioned asked. An awesome Agent to work with!"
"Natalie, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rico Mithrandri
January 13, 2026
"I had a great customer experience. Hillary is excellent and knowledgeable in her field."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
mahfoudh haji
January 9, 2026
"The Agent was very welcoming, easy to understand and ti interact with, thoroughly explained points I raised and facilitated my process."
"Mahfoudh, thanks for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Eugene Brown
January 9, 2026
"Hillory was great and she is a great representation of State Farm and Jay Jarvis was great as well both helped me with my policy thanks guys"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
niya brunner
January 9, 2026
"Terrible practice, over charged consistently on all premiums. I had 3 policies with them and was overcharged for all. The office is literally still sending me checks after I switched to another agent. The agent is more concerned with collecting money than correcting billing issues . No response from the agent for months, He will response quickly to argue in google reviews though. Corporate is aware of the tactics now."
"Niyokee, thank you for your review. State Farm agents have no control over the pricing provided by State Farm corporate. We literally have to give you the price they give us. Your new agent can update you on why they sent you a check. We only ask that you refrain from creating multiple profiles to give us bad reviews. We genuinely wish you the best and hope your new agent provides the service you expect. Happy New Year!"
BLK FSH R TV
January 5, 2026
"Hillary was very helpful, knowledgeable and found the best deal for me."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Niyokee Brunner
December 24, 2025
"Very misleading business practices. I’ve had several issues with the staff over charging me with one thing or another. I tried to rectify things with the agent, but he was very unresponsive. Eventually, corporate sent out a letter stating I was overcharged on all my premiums, but it took months. Not work the fight ."
"Niyokee, I understand that your experience did not go as you expected. As the agent, I take pride in the service that I provide as indicated by the previous reviews left by satisfied customers. I was very responsive as we had three phone calls on yesterday to address your concerns, however, your work schedule only allows you short breaks so you couldn't finish any of our conversations. As mentioned, the letter you received about the $7 credit was not an overcharge on ALL premiums. It was a one-time error that State Farm corrected. When you are free to speak at length without interruptions, I'll be happy to address any and all questions or concerns you may have. "
Kim Briscoe
December 17, 2025
"Everyone was so welcoming and pleasant."
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
Tempest Phillips
December 10, 2025
"I’ve had an amazing experience working with J. Jarvis for my renters insurance. Anytime I have a question or need clarity, he’s quick to respond and always willing to help. His customer service is top-tier not only does he answer every question with patience, but he also provides additional information so I fully understand everything. Reliable, knowledgeable, and genuinely helpful. Highly recommend!"
"Thanks for allowing us to be your preferred insurance agency."
Maria Guevara Sorto
December 9, 2025
"I was looking to change my car insurance and found State Farm. I spoke with Jay Jarvis in the Germantown MD office and he was absolutely wonderful. His attention to detail in making sure I received a good quote. His customer service was top tier. He was courteous, respectful, and professional. I would definitely recommend family and friends to call him."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andre Martinez
December 3, 2025
"Hillary Torres was an absolutely amazing professional to work with! Thanks so much for your help Hillary!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
JOSÉ ANTONIO ALFARO CÁRDENAS
November 24, 2025
"Miss Katty is a highly skilled professional. I felt supported and, above all, protected. She is a great professional, and I hope she receives more support and that more people like her are hired."
"Thank you very much for the review!"
Staci Armezzani
November 24, 2025
"Hilary was very friendly and helpful. She made the process easy and not overwhelming."
"Staci, we value and appreciate your business and we're thankful you allowed us the opportunity to serve you."
Cody Stoneman
November 17, 2025
"Great service fast easy and affordable"
"Cody, we so appreciate the review and we value your business. Thanks for allowing us to address your auto insurance needs."
Mary Lee Stoll
November 16, 2025
"Jay is very helpful and efficient."
"Mary, it was my pleasure to assist you with your insurance. Do not hesitate to call if there's anything we can do to assist you further."
Selam Gmeskel
November 6, 2025
"Sarah Edwards Is a very helpful. I really like the way she bundle things and make it more easier for her customer. Thank you s Selam"
"Thank you for the review. Let us know if we can help you in any other way."
Claudia Neuman
November 5, 2025
"Thank you!"
"You're very welcome. Thanks for allowing us to serve you."
Chinéé Smith
November 4, 2025
"Hillary was very polite I truly appreciate her outstanding customer service today. The help was really needed she showed up and was an amazing help."
"Chinee, it was our pleasure to help you with your insurance questions and concerns."